Terms and Conditions
About These Terms
These Terms of Service (“Terms”) form a legally binding agreement between you (“User”, “you”, “your”) and Retrig Media LLC, a company registered in Wyoming, United States, with registered address at 30 N Gould St Ste N, Sheridan, WY 82801, United States (“Retrig Media”, “we”, “us”, “our”), governing your access to and use of the Retrig Media platform, including all associated tools, dashboards, APIs, tracking infrastructure, messaging features, and services (collectively, the “Platform”).
By registering an account, clicking any acceptance checkbox, or using the Platform in any capacity, you unconditionally accept these Terms in full. If you do not accept these Terms, you must not use the Platform.
Questions: sales@retrigmedia.com
Part A — General Terms
1. Platform Role — Retrig Media as Intermediary
Retrig Media is a technology platform and intermediary. We facilitate the introduction and management of business relationships between Affiliates and Operators. We are not a party to any Deal between an Affiliate and an Operator and are not responsible for the fulfilment, performance, or breach of any such Deal by either party.
Retrig Media does not guarantee the financial stability, solvency, regulatory compliance, or continued operation of any Operator listed on the Platform. Operators are independent third parties.
Retrig Media’s payment to Affiliates is strictly conditional upon receipt of Cleared Funds from the relevant Operator. We are not liable for payment delays, insolvency, or default by any Operator.
No agency, partnership, joint venture, employment, or franchise relationship is created by these Terms or by use of the Platform between Retrig Media and any User, or between an Affiliate and an Operator.
2. Eligibility
You must be at least 18 years of age to register or use the Platform. You represent and warrant that you are legally capable of entering into binding contracts in your jurisdiction; that you are not located in a jurisdiction where use of the Platform is prohibited; and that your use of the Platform will comply with all applicable laws and regulations. The Platform is intended for business-to-business use only.
3. Account Registration and Security
You must provide accurate, current, and complete information during registration. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
Multi-account prohibition. Each individual or entity may hold only one registered account. Creation of multiple accounts is strictly prohibited and will result in immediate suspension and forfeiture of any pending commissions.
4. Prohibited Conduct
By using the Platform, you agree not to:
- Provide false, misleading, or fraudulent information
- Engage in any form of fraud, traffic manipulation, or artificial conversion generation
- Use incentivised traffic, clickbots, or automated traffic generation tools
- Engage in spam or unsolicited communications
- Bid on any Operator’s branded keywords or trademarks without express written authorisation
- Misuse any Operator’s or Retrig Media’s brand assets, logos, or trademarks
- Self-refer — register yourself, associates, or family members as players under your own Tracking Links
- Target or market to individuals under 18 years of age
- Promote Operators in jurisdictions where such promotion is prohibited
- Engage in money laundering, terrorist financing, or any AML-triggering activity
- Abuse, disrupt, or interfere with the Platform’s infrastructure, APIs, or postback systems
- Reverse engineer or decompile any part of the Platform
5. Intellectual Property
The Platform and all associated software, databases, design, algorithms, and Retrig Media intellectual property are owned exclusively by Retrig Media. No licence is granted to you except as expressly set out in these Terms. Retrig Media trademarks and logos may not be used without prior written consent.
6. Confidentiality
Any confidential information received through the Platform — including deal terms, commission rates, player volumes, and business strategies — must be kept strictly confidential and may not be disclosed to any third party. This obligation survives termination of your account.
7. Platform Availability and Tracking
Retrig Media operates the Platform on a best-efforts basis and does not guarantee uninterrupted availability. Tracking is best effort — discrepancies may occur due to ad blockers, network latency, or other technical factors. Retrig Media’s own tracking records shall be treated as authoritative in any dispute, unless a material error is demonstrated by clear evidence. Retrig Media accepts no liability for lost commissions attributable to tracking discrepancies.
8. Suspension, Investigation, and Termination
Retrig Media may suspend or terminate your account at any time, in its sole discretion, including where fraud or prohibited conduct is suspected, a compliance review is ongoing, or you breach these Terms. During any investigation, Retrig Media may freeze access to your account and withhold pending payouts. Retrig Media reserves the right to reverse commissions found to relate to fraudulent or prohibited activity.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Retrig Media’s total aggregate liability shall not exceed the total commissions paid to you in the three (3) months preceding the event giving rise to the claim, or USD 500, whichever is lower. Retrig Media shall not be liable for loss of revenue, loss of data, indirect or consequential damages, damages arising from Operator insolvency or default, or tracking failures.
10. Indemnification
You agree to indemnify and hold harmless Retrig Media, its officers, directors, and employees from any claims, liabilities, damages, and expenses arising out of your use of the Platform, your breach of these Terms, or your marketing activities.
11. Force Majeure
Retrig Media shall not be liable for any failure or delay in performance resulting from circumstances beyond its reasonable control, including acts of God, war, terrorism, pandemic, regulatory action, or cyberattack.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Wyoming, United States. Any dispute that cannot be resolved informally within thirty (30) days of written notice shall be submitted to binding arbitration under applicable rules, with proceedings conducted in English. You agree that claims must be brought in your individual capacity, not as part of a class action.
Part B — Affiliate Terms
13. Affiliate Obligations
Affiliates must ensure all marketing activities comply with applicable advertising standards, data protection laws, and gambling advertising regulations in each jurisdiction they target. Affiliates must hold all licences required to promote gambling products and must only target adults aged 18 or over. Affiliates are solely responsible for all content published on their traffic sources.
14. Commission Structure
Commissions are calculated in accordance with the Deal terms agreed between you and the Operator. CommissionStructures may include CPA (Cost Per Acquisition), RevShare (Revenue Share), or Hybrid arrangements. RevShare rates may be modified by the Operator at any time per the applicable Deal terms. All Commissions are subject to Operator validation. Operators retain final validation rights over all FTDs and conversions. Commissions are subject to the Payment Policy.
15. Traffic Quality and Fraud
Only genuine, compliant traffic is permitted. The following are absolutely prohibited: bot traffic, click fraud, incentivised traffic without Operator approval, self-deposits, fake leads, and synthetic player accounts. Fraudulent traffic will result in Commission reversal, account suspension, and possible permanent termination.
16. Negative Carry and Clawbacks
RevShare deals may generate negative carry in periods where net gaming revenue is negative. Negative balances may be carried forward and offset against future Commission periods. Retrig Media may reverse Commissions already paid where the underlying Conversions are found to be fraudulent, disputed, or erroneous.
17. Tax Obligations
You are solely responsible for determining and discharging all tax obligations arising from Commissions received. Retrig Media does not provide tax advice and does not withhold taxes on your behalf except where required by law.
Part C — Operator Terms
18. Operator Obligations
Operators must hold all gaming licences and regulatory approvals required to legally operate in their target jurisdictions. Operators must provide timely, accurate, and complete reporting of all player activity and revenue data required for Commission calculation, and must honour all validated Deal terms in good faith.
19. Traffic Rejection and Player Validation
Operators retain the right to reject or invalidate traffic and Conversions on reasonable compliance, fraud, or quality grounds. Operators must document and communicate traffic rejections to Retrig Media in a timely and transparent manner.
20. Operator Payment Obligations
Operators must pay all invoices issued by Retrig Media in full, on time, and per agreed payment terms. Operators acknowledge that Retrig Media’s obligation to pay Affiliates is directly contingent on receipt of cleared funds from the Operator. Operators bear full responsibility for any loss suffered by Affiliates as a result of Operator non-payment.
Part D — Payment Policy
Payment terms are set out in detail in the separate Payment Policy, which forms part of these Terms.
General Provisions
These Terms constitute the entire agreement between you and Retrig Media. If any provision is found invalid, the remaining provisions continue in full force. Retrig Media may assign these Terms to any affiliate, successor, or acquirer. Legal notices to Retrig Media must be sent to sales@retrigmedia.com.
Last updated: May 2026