Privacy Policy
Who We Are
Retrig Media LLC (“Retrig Media”, “we”, “us”, “our”) is a Wyoming-registered company with its registered address at 30 N Gould St Ste N, Sheridan, WY 82801, United States. We operate the Retrig Media affiliate network platform (the “Platform”).
For data protection enquiries, contact us at: sales@retrigmedia.com
What Data We Collect
Registration and Account Data
Full name, business name, company registration details, email address, username, contact details (Telegram, Skype, phone), country of residence or incorporation, traffic source descriptions, websites, and social media profiles.
Identity and Compliance Data (KYC)
Government-issued identification documents, proof of address, tax identification numbers, business licences and regulatory permits, and banking or payment details for payout processing.
Technical and Usage Data
IP addresses (logged at registration, login, and during postback/API interactions), browser type and version, operating system, device identifiers, session data, login timestamps, activity logs, tracking link click data and conversion events, and postback logs.
Communications Data
Messages sent through the Platform’s messaging system, uploaded files and attachments in connection threads, email correspondence with Retrig Media, and support ticket content.
Financial Data
Commission calculations and payment records, invoice data, payout method details, and payment transaction history.
How We Use Your Data
| Purpose | Legal Basis |
|---|---|
| Account creation and management | Contract performance |
| Facilitating Deals between Affiliates and Operators | Contract performance |
| Processing Commission payments | Contract performance |
| KYC and identity verification | Legal obligation; legitimate interests |
| Fraud detection and prevention | Legitimate interests |
| Platform security and integrity | Legitimate interests |
| Compliance with applicable regulations | Legal obligation |
| Communications about your account | Contract performance |
| Marketing communications (where opted in) | Consent |
| Analytics and platform improvement | Legitimate interests |
| AI matching and recommendation features | Legitimate interests |
| Responding to legal requests | Legal obligation |
Who We Share Your Data With
We do not sell your personal data. We may share your data with:
- Operators and Affiliates: Profile information is shared where you enter into a Deal. Deal-specific performance data is shared between the parties involved.
- Payment Processors: Your payment details are shared with payment providers solely for payout processing.
- Email Service Providers: Third-party email infrastructure is used to deliver transactional and notification emails.
- Analytics Providers: We may use analytics tools to understand Platform usage, using anonymised or aggregated data where possible.
- Legal and Regulatory Authorities: We will disclose personal data to law enforcement, regulators, or courts where required by law or court order.
- Corporate Transactions: In the event of a merger or acquisition, your data may be transferred to the acquiring entity subject to continued confidentiality obligations.
Data Retention
| Data Type | Retention Period |
|---|---|
| Account and registration data | Duration of account + 5 years post-closure |
| KYC documentation | 5 years from account closure |
| Financial and payment records | 7 years |
| Audit and activity logs | 3 years |
| Postback and tracking logs | 12 months |
| Uploaded files and attachments | Until deletion + 90 days |
| Marketing communications data | Until consent withdrawn |
| Support correspondence | 3 years |
Your Rights
Where applicable data protection law applies, you have the following rights:
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Request correction of inaccurate or incomplete data.
- Right to erasure: Request deletion of your data where we no longer have a lawful basis to process it.
- Right to restriction: Request that we restrict processing of your data in certain circumstances.
- Right to portability: Request your data in a structured, machine-readable format.
- Right to object: Object to processing based on legitimate interests or for direct marketing.
- Right to withdraw consent: Withdraw consent at any time where processing is consent-based.
To exercise any of these rights, contact: sales@retrigmedia.com. We will respond within 30 days. We may need to verify your identity before processing your request.
Cookies
| Category | Purpose | Duration |
|---|---|---|
| Strictly necessary | Session management, authentication, security | Session |
| Functional | Remembering your preferences and settings | Up to 12 months |
| Analytics | Understanding Platform usage and performance | Up to 24 months |
| Marketing | Only where you have opted into marketing communications | Up to 12 months |
You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies may impair Platform functionality.
IP Logging and Security
Retrig Media logs IP addresses for security, fraud prevention, and compliance purposes. IP log data is retained for up to 12 months and may be disclosed to law enforcement upon lawful request.
Email Communications
Transactional emails (account registration, deal notifications, payment confirmations, security alerts) are sent as part of the service and cannot be opted out of while your account is active.
Marketing emails are sent only with your explicit consent. You may withdraw consent at any time by clicking the unsubscribe link in any marketing email or by contacting sales@retrigmedia.com.
Account Deletion
You may request deletion of your account by contacting sales@retrigmedia.com. We will delete or anonymise personal data following account deletion, subject to retention obligations described above. Account deletion does not affect any accrued rights or payment obligations.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or Platform notification. Continued use of the Platform following notification constitutes acceptance of the revised Policy.
Last updated: May 2026 — Retrig Media LLC